Our approach to care is one that encompasses all physical, social, psychological, emotional and spiritual needs. People are encouraged to exercise their optimum participation in any decision making affecting their package of care.
We understand that each person is a unique individual with their own different experiences of life, their own needs and feelings and their own likes and dislikes.
We will do everything we can to help people retain their independence, sense of identity and their feelings of self-worth.
Maintain a high level of care in the way that we look after the best interests of our residents and staff
Take responsibility for the quality, efficiency and value of our services
Have an ethical approach in the handling of the responsibilities with which we are entrusted
Always respect the individuality, privacy and dignity of each person
Continuously train and develop our staff and to provide excellent care to our residents
Encourage independence and ensure that each resident is as happy as we can make them
To provide a full and comprehensive and holistic assessment, individualised care plan and intervention for all residents.
To promote and maintain social contact and links with the local community for residents, their families and carers.
To provide a variety of meaningful activities for residents based on individual preferences.
To provide wholesome well-balanced meals following a nutritional assessment for all residents.
To support access to generic and specialist services including District Nurses, Matrons, GPs and other health and social services.
To maintain and improve the quality of care through a robust governance procedure
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